Terms of use

Sales Policy

• All products are new and in their original packaging.

• The buyer is responsible for shipping and handling costs.

• Online ordering available in the United States only.

• All orders shipping to West Virginia are subject to Sales Tax.

• If you are interested in sending us questions via e-mail, our customer service hours are Mon - Fri, 8 AM - 4:30 PM EST

 

Shipping Locations

• Fenton ships to the United States only, including Alaska and Hawaii.

• Fenton does not ship to Guam, Puerto Rico or the U.S. Virgin Islands.

• Internet items are not eligible for in-store pick-up.

 

Shipping Information

• Items are shipped in 2-3 business days after the order is placed.

• Business days are Monday through Friday, excluding holidays.

 

Payment Information

• Payments must be made by MasterCard, Visa or Discover on the Fenton Secure Site.

• Fenton does not accept any online payments, including PayPal.

• Fenton does not accept personal checks.

 

Returns

We want you to be completely satisfied with your purchase. But if you are not, for any reason, simply send it back to us within 30 days of ordering for exchange or full refund of the item price. Return instructions are included with your item.

Fenton Website

We welcome your comments on the Fenton web site.
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